Shipping & Freshness

☞Important update: UPS SERVICE ALERT UPS is open for business: Service impacts related to Covid-19. Effective March 26, 2020 and until further notice, UPS has suspended the UPS Service Guarantee for all shipments from any origin to any destination.

Good dark chocolate has an expiration date. Gail Ambrosius Chocolatier does not add preservatives. For the best experience, enjoy Gail’s chocolate much like you would bakery items — within two weeks is best, but definitely enjoy within four weeks.

We ship throughout the United States, including Alaska and Hawaii. But the big question is: Will it arrive by Friday? We don’t ship at the end of the week because we don’t want your chocolates waiting over the weekend. Orders placed after 12 noon on Wednesday (to destinations outside of Wisconsin and the Chicago area) will usually be shipped the following Monday. Regardless of the day of the week, if we don’t think your chocolate will arrive by Friday, we may hold it until Monday rather than risk a damaged product.

Since Gail’s chocolates are free of preservatives, they begin to melt at temperatures above 72 degrees. If the forecasted temperature is over 72 degrees at your order’s destination, we will add ice and insulation at no extra charge! However, we may contact you to suggest expedited shipping when necessary.

Delivery via UPS can be expected in 2-10 days. Packages to most destinations within Wisconsin and the Chicago area arrive the next day and do not require expedited shipping.

Click here to review our complete Shipping & Freshness policy